FAQ
How do I provide my RSVP and when is the deadline?
How do I provide my RSVP and when is the deadline?
The official invitation has been sent to your company email address. Use the link in the invitation to submit your RSVP. Please submit your RSVP by August 28 (or August 14 if you are not SEA-based and require a hotel room). If your plans change after registering, please notify special.events@alaskaair.com as soon as possible.
What do I do if I have to work?
What do I do if I have to work?
If you are scheduled to work on the day of the event, please coordinate with your manager.
Can I bring a guest?
Can I bring a guest?
Honorees celebrating 10-30 years of service may bring one guest. Honorees celebrating 35+ years of service may bring two guests. All guests must be 21 years of age or older. Leaders and supervisors who are not celebrating a Milestone Service Anniversary are not eligible to bring a guest. We encourage leaders to join in celebrating all our special honorees.
Can I bring my infant?
Can I bring my infant?
If your newborn is nursing and under 3 months old, yes, you can bring your infant. Please reach out to Special.Events@Alaskaair.com so we can alert the venue that you are approved to bring an infant.
Can I bring a service animal?
Can I bring a service animal?
Service animals that have been individually trained to perform work or tasks for a person with a disability are welcome. No other animals or pets are permitted.
What is the dress code?
What is the dress code?
This is your celebration. While we recommend cocktail attire or baseball-themed attire, you’re welcome to wear whatever makes you comfortable. Please note that much of the event will take place on the baseball field. Although the field grass will be covered, you may walk on compacted clay, so please choose footwear appropriately.
What do I do if I can no longer attend the party, and registration is closed?
What do I do if I can no longer attend the party, and registration is closed?
If you and/or your guest are listed Positive Space/Non-Bumpable, you must cancel the travel listings. Failure to cancel your travel listing may jeopardize your travel privileges, as it removes inventory from available seating without the intent to travel. To cancel your hotel reservation please email special.events@Alaskaair.com.
Who is invited to the Milestone Service Anniversary Celebration?
Who is invited to the Milestone Service Anniversary Celebration?
Alaska employees with 10+ years of service (in five-year increments) are invited to attend. Invitations are extended to active Alaska employees based on years of service. On-call and temporary employees are not eligible. For more information about recognition programs, please visit the Recognition Site on Team AAG.
Are Legacy Hawaiian Airlines employees invited to the Milestone Service Anniversary Celebration?
Are Legacy Hawaiian Airlines employees invited to the Milestone Service Anniversary Celebration?
We are working toward a combined recognition program that includes Alaska, Hawaiian, and Horizon employees in a phased approach. In the meantime, the Hawaiian service anniversary program will remain as is through 2026 and Hawaiian milestone anniversaries will be celebrated at the Employee Recognition Banquet.
Travel & Hotel FAQs
How do I book my travel and my guest travel?
How do I book my travel and my guest travel?
Employees book Positive Space/Non-Bumpable. If you are an honoree bringing a guest, to learn how to book your guests with Special Event Travel Credits, please click here.
Who is eligible to receive Special Event Travel Credits for their Milestone guests?
Who is eligible to receive Special Event Travel Credits for their Milestone guests?
All honorees who are eligible to bring a guest(s) to the Milestone Service Anniversary Celebration are eligible to receive Special Event Travel Credits, valid for travel between September 16 - 22. Please follow the instructions precisely, click here to view.
Is a complimentary hotel room provided for Milestone Service Anniversary honorees?
Is a complimentary hotel room provided for Milestone Service Anniversary honorees?
Honorees whose home base is not SEA are eligible for one complimentary hotel room on September 19 at the Hyatt Regency Seattle, 808 Howell Street, Seattle, WA 98101. Please indicate your lodging needs during registration. If more than one night is required due to flights, please advise special.events@alaskaair.com. Requests for hotel accommodations must be submitted by August 14. Exceptions are not granted. Additional hotel rooms may be booked at your own expense.
Why is a complimentary hotel room not provided for honorees based in SEA?
Why is a complimentary hotel room not provided for honorees based in SEA?
Because the event is taking place in the SEA base location, complimentary hotel rooms are not provided for SEA-based honorees. During your registration, you will have the opportunity to book a hotel room at the Hyatt Regency Seattle, 808 Howell Street, Seattle, WA 98101, for an estimate of $269 per night at your own expense. Please confirm your intent to stay as part of your registration. You will be asked to pay with your credit card upon your arrival at the hotel. Requests for hotel accommodations must be submitted by August 14.
Is more than one complimentary hotel room provided to honorees upon request?
Is more than one complimentary hotel room provided to honorees upon request?
No. Each honoree (whose home base is not SEA) is eligible for one hotel room, regardless of the guest(s) invited. Additional hotel rooms may be booked at your own expense.
If I am a SEA based honoree, and my guest is not SEA based, is my guest eligible for a complimentary hotel room?
If I am a SEA based honoree, and my guest is not SEA based, is my guest eligible for a complimentary hotel room?
No. Honorees whose home base is SEA are not eligible for complimentary hotel rooms, nor are their guests. Hotel rooms may be booked at your own expense.
Is a complimentary hotel room provided for leaders, and supervisors, who are not celebrating a Milestone Service Anniversary?
Is a complimentary hotel room provided for leaders, and supervisors, who are not celebrating a Milestone Service Anniversary?
During registration, you will have the opportunity to book a hotel room at the Hyatt Regency Seattle, 808 Howell Street, Seattle, WA 98101, for an estimate of $269 per night at your own expense. Please confirm your intent to stay as part of your registration. You will be asked to pay with your credit card upon your arrival at the hotel. Requests for hotel accommodations must be submitted by August 14. If you do not cancel your reservation and do not check in, you will be responsible for the room charges.
How many nights can I stay at the hotel if I am an honoree not based in SEA?
How many nights can I stay at the hotel if I am an honoree not based in SEA?
The complimentary room at the Hyatt Regency Seattle, 808 Howell Street, Seattle, WA 9810, for honorees whose home base is not SEA, is for the night of September 19. You may choose to stay additional nights at your own expense. Please select the additional nights during your registration. You will be asked to pay with your credit card upon your arrival at the hotel for your additional optional nights.
Is parking complimentary at the hotel for honorees not based in SEA?
Is parking complimentary at the hotel for honorees not based in SEA?
No, employees not based in SEA who are renting vehicles will need to pay for their own parking at the hotel.
Is parking complimentary at the hotel for employees staying at the hotel at their own expense?
Is parking complimentary at the hotel for employees staying at the hotel at their own expense?
No, employees staying at their own expense will need to pay for their own parking at the hotel.
How do I get from the Hyatt Regency Seattle hotel to T-Mobile Park?
How do I get from the Hyatt Regency Seattle hotel to T-Mobile Park?
Complimentary charter buses begin departing from the Hyatt Regency Seattle main lobby entrance at 5:45 p.m. and will run continuously between the hotel and T-Mobile Park throughout the event. Charter buses will run a continuous loop between the Hyatt Regency and T-Mobile Park. These are the only pick-up and drop-off locations.
Where do I park if I drive to T-Mobile Park?
Where do I park if I drive to T-Mobile Park?
Complimentary parking is available in the T-Mobile Park parking garage. Maps will be provided ahead of the event via company email.
Transportation FAQs
I am flying in for the event; how do I get to the hotel?
I am flying in for the event; how do I get to the hotel?
A complimentary ride-share voucher can be requested during the registration process. A valid cell phone number is required during registration. Ride-share vouchers will not be sent to email. Ride-share apps must be loaded on your cell phone prior to September 18, 2026.
I am flying in for the event, and I do not want to use the complimentary ride-share voucher provided. What are my options for getting to the hotel at my own expense?
I am flying in for the event, and I do not want to use the complimentary ride-share voucher provided. What are my options for getting to the hotel at my own expense?
Upon arrival at SeaTac Airport and collecting your bags, you have many options to get downtown at your own expense.
- Ride Share App
Most Lyft and Uber rides pick up on the 3rd floor of the airport parking garage. Premium Uber rides like Uber Black meet at the baggage claim-level door the passenger selects.
Passengers can find the majority of app-based rideshare pick-up areas in the middle of the 3rd floor of the on-site parking garage in the marked stall numbers 1 - 34 in the orange and purple sections of the garage.
To access the app based rideshare pick-up area, passengers will go across the skybridges located at a level below ticketing and a level above baggage claim and go down one level to the 3rd floor. There is wayfinding signage that refers to app-based ride share throughout the terminal and the bag claim area to direct passengers to the TNC pick up area. From there, please use a crosswalk to navigate to the marked stall numbers 1 - 34 located near the center of the garage. To ensure the safety of passengers and drivers, please wait until your assigned vehicle is parked before boarding.
- Taxi
Taxis are in the airport parking structure on the 3rd floor located on the north and south curb. You will take the Skybridge one floor up from baggage claim, cross the Skybridge and take the elevator or escalator down to the second floor where you will see signage for Taxis. For assistance with the taxi pick-up location, please use the interactive map.
- Light Rail (recommended for daylight hours only)
To get to the SeaTac/Airport Link light rail station from baggage claim, just head up to the fourth floor and cross the skybridge to the parking garage level. From there, follow the signs. Don’t feel like walking? No problem, just hop on the free, Train-to-Plane shuttle. This video provides directions for accessing the Link Light Rail Station from SEA airport. You can also use an interactive map for step-by-step directions! Explore the Light Rail Station Map (PDF).
- Light Rail to Hyatt Regency Seattle
From SEA airport to Westlake Station: Exit at Westlake Station and head east on Pine Street to 6th Avenue. Turn left and continue north to Olive Way. Cross the intersection and continue east to 8th Avenue, where you will find the hotel.
T-Mobile Park FAQs
We are fortunate to partner with T-Mobile Park and the Mariners for this incredible event celebrating you and your amazing contributions to Alaska Airlines! As part of that partnership, we ask all attendees to follow the ballpark guidelines. Thank you for helping us be great partners; most of all, enjoy a wonderful time!
Security Inspection
Security Inspection
For the safety of everyone at the ballpark, the Mariners require that everyone entering the facility be screened for prohibited items, whether by walk-through metal detector or hand-held metal detector. Guests are no longer required to remove cell phones, car keys, or coins from their pockets before passing through the detector. Metal containers and reusable water bottles, including Hydro Flasks and similar products, are not permitted inside the ballpark.
Bag Policy
Bag Policy
Clear plastic or vinyl bags no larger than 12" x 6" x 12" will be permitted into the ballpark. Exceptions will be made for medically necessary items or clutch sized purses that do not exceed 4 ½” x 6 ½”. All non-clear bags will be searched upon arrival.
Food & Beverage
Food & Beverage
No outside food and beverages are permitted in the ballpark. All food and beverages must be consumed within the park; items offered during the event are not allowed to leave the park. Please note any dietary requirements during your registration.
Shoes
Shoes
Please note a majority of the event will take place on the baseball field. All field grass is covered, but there will be moments where you will be walking on compacted clay. Please choose your footwear appropriately.
Luggage
Luggage
If you are traveling and need to bring your luggage to the ballpark, there will be an area for you to store bags. This area will be signed and marked on the event map.
QR Code Download
QR Code Download
Please be sure to download the event QR code prior to your arrival at T-Mobile Park. You must show this code to the gate attendants to enter the security gates. You will also use this code as part of the check-in process.
T-Mobile Park Re-entry
T-Mobile Park Re-entry
Re-entering the ballpark, if you leave early, is not permitted.
For additional questions, please contact Special.Events@alaskaair.com.
