Each attendee is welcome to bring one guest.

Please check in with your ID at the designated Hawaiian Airlines tents fronting the Box Office.

Yes, food and beverages are available for purchase on-site.

No, parking is not included in the ticket but there is plenty of on-site parking available at the Waikiki Shell, primarily at the Honolulu Zoo lot and around Kapiolani Park. It is available on a first-come, first-served basis. Spaces are limited, so arriving early is strongly recommended to secure a spot. Alternative transportation options, such as rideshare or public transit (e.g., city bus), are also viable due to the venue’s accessible location. Limited handicap parking is available, and guests requiring ADA accommodations should contact the box office in advance.

No matter where you sit, the Waikiki Shell’s incredible sound and island atmosphere make every seat a good one. Seating is on a first-come, first-served basis. Wristbands will be provided to differentiate reserved sections.

The Shell is committed to ensuring that all guests have an enjoyable and comfortable experience. From service animals to easy-access areas, it offers a range of features designed to make every visit inclusive and accommodating.

The amphitheater offers designated accessible seating areas to accommodate guests with disabilities. These seating options are available in various sections of the venue, ensuring that all attendees have a comfortable and enjoyable experience. It is recommended to purchase accessible seating in advance, as availability may be limited depending on the event.

Wheelchair-accessible restrooms are located throughout to accommodate guests with mobility needs. These restrooms are designed to provide ease of access and are maintained for cleanliness and convenience.

Accessible parking spaces are available in nearby parking areas, including the Honolulu Zoo parking lot and the surrounding Kapiolani Park. Spaces are limited and are provided on a first-come, first-served basis. Guests with mobility concerns may also use designated drop-off areas closer to the entrance for easier access.

The Waikiki Shell is designed with accessible pathways to ensure that guests with wheelchairs, mobility aids, or other accessibility needs can navigate the venue safely. If additional assistance is required, staff are available to help. It is advisable to contact the box office in advance to request specific accessibility accommodations.

To keep the venue safe, certain items are not allowed inside:

• Large bags or backpacks (small bags/purses may be permitted)
• Outside alcohol or glass containers
• Coolers, large picnic baskets, or bulky chairs
• Professional cameras, tripods, or recording equipment
• Laser pointers, noisemakers, or fireworks
• Weapons, sharp objects, or anything deemed dangerous

• Gates open approximately one hour before showtime (varies by event).
• All guests and bags are subject to security screening upon entry.
• Outside food & beverages are generally not allowed, but some events may permit picnic-style food and sealed non-alcoholic drinks – check event details in advance.